How we work
Who pays the agent?
A question buyers are oddly reluctant to ask out loud, and the answer changes how you should read everything an agent tells you. Including us.
In a new project, the developer pays
When you buy a home in a new project through a channel partner, the developer pays that partner a commission out of the sale. You pay nothing extra, and the price you are quoted is the same price you would be quoted walking into the developer’s own site office.
That surprises people, and the follow-up question is the right one to ask.
So whose side is the agent on?
We will say this plainly, because the alternative is pretending otherwise: we are paid by the developer. Infinitee Homes is an authorised channel partner for the project we represent, not the promoter of it and not an agent you have retained.
Anyone in this position who tells you they are purely the buyer’s advocate is describing an arrangement that does not exist. If an agent will not answer this question directly, that is your answer.
What we do about it
A structural conflict does not have to be handled badly, and ours is handled by making it expensive for us to mislead you.
We put our name to a small number of addresses at a time. A buyer who finds out after booking that something was hidden is a buyer lost permanently, and in a market this small reputation compounds faster than commission does. That is why the area guides carry the parts that count against the addresses we sell, and why they tell you to verify our claims rather than trust them.
We are also MahaRERA registered, which means the regulator — not only the developer — has a claim on every statement made here. Our agent registration is A011052601566, and you can look it up yourself in about four minutes.
Resale and rentals work differently
The developer-pays model applies to new projects. In a resale, the brokerage is usually paid by the parties to the deal, and in a rental it is commonly charged to the tenant, the owner, or split. Rates and customs vary, and none of it is standardised.
So the only safe approach is the simple one: before you engage anyone on a resale or a rental, agree in writing who is paying what, and when it becomes payable.
Four questions worth asking any agent
Who pays you, and how much? A straight answer takes one sentence.
Are you MahaRERA registered, and what is your number? Registration is required to act as an agent, and the number is verifiable in minutes.
Which projects do you represent, and which are you just passing on? These are different relationships with different levels of knowledge behind them.
What is wrong with this project? Every project has something. An agent who cannot name one thing has either not looked or is not going to tell you.
Questions we have not answered here?
Ask us directly. We would rather talk you out of the wrong home than into it.